Our Goals
We strive to meet and exceed all the needs and expectations of our re-roof and new construction customers. After we complete a job we want all of our customers to know that they have a quality roof over their heads protecting their most valuable investments; their property and family.
Our Promise
Our promise to you is that from start to finish for your job, you will be nothing short of completely satisfied. Like a professional sports team we strive for excellence all the time. Everyone at J. Sterling Quality Roofing, Inc. will do everything in their power to make every job perfect in all aspects for our customers.
From start to finish we expect nothing but excellence. That’s why, for the past 27 years, we have been specializing in customer satisfaction.
Our History
We are a family owned and operated company. Our President, James Sterling a 2nd generation roofing contractor, started the company in 2012. He was able to do this through hard work and dedication to our customers. His focus has always been and still is customer satisfaction.
We serve the entire Jacksonville region, including St. Johns county, Clay, Flagler, Nassau, and Duval. We are only able to achieve this through exceptional workmanship, service, and competitive pricing; something most companies have a hard time doing consistently.
Sterling Roofing Earns Esteemed 2013 Angie’s List Super Service Award
Award reflects company’s consistently high level of customer service
Sterling Roofing has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.
“We are proud to receive this award”, said Sterling Roofing owner James Sterling. “We pride ourselves on making sure our customers are nothing short of 100% satisfied with every aspect of every job. We have a great team of people here and this team is why we are able to provide exemplary service to our customers.”
“Only about 5 percent of the companies Sterling Roofing competes with in the Jacksonville area are able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”
Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.
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Angie’s List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie’s List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie’s List complaint resolution service.